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Hello, I use trainchinese (it's great!) on both my iPhone and my iPad.
I have no problems synchronizing with my iPhone but when I try with the iPad, I keep getting the message that the server could not handle my request and to try later. This started happening around the time I changed my apple-ID. Could it be connected? Thank you very much and kind regards, Fabienne
Этот вопрос просматривался 28 раз(а).
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Think we found the reason for the problem and solved it on the server. Can you please try again? Thank you!
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Hello, I can access to my account on my computer but not anymore on my iphone!my listes just disapeared and each time I want to connect to my account, it says that I should check my network settings.
Could you help me?
klaus говорит:
The problem was that the great Chinese Firewall was affecting the updates made from within China. In the meantime we have changed some parameters on our server (using another IP address) and it seems to be working again from within China. Can you please try? We are also preparing an update of our apps that should solve this problem - as long as there are VPN connections working in China :) |
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It works now. Thank you for your very quick response and for fixing it!
Kond regards, Fabienne |