This website uses cookies. Find out more or .

Questions and Answers

Question

0
points
Asked 138 months ago by Chinabiker  valid Edit


I would like to upgrade my pinyin tainer like I did with the audio trainer. I already have a lifetime account of trainchinese dictonary.

When I press the upgrade button I can see the choises google play and trainchinese below, but it seems the display of my Samsung Galaxy Mini is to small to show them. With the audio trainer I did the same without problem. Therefor I guess the buttons are a the low end of the window.

Add comment  
This question has been viewed 38 times.
Answers
0
points
Hi, how can I upgrade Pinyin Trainer? When I press the Upgrade button it says \"If you\'re a trainchinese subscriber, enter your account details to upgrade for free!\' but  there is no place  where I could enter my account details... I use HTC 
Answered 133 months ago by ingamei valid Edit
Add comment
valid
   Edit
klaus lautet:
Please press that button, then you will see the place to enter the subscription data
valid
   Edit
ingamei lautet:

Hi, that's what I did.

It shows me a text starting with "Get the complete Pinyin Trainer to double the number of recordings in testing", ending with "see trainchinese.com for more!"

Then there is a Close button

valid
   Edit
klaus lautet:
Sorry I found out that with some versions the Button to connect to trainchinese seems not to be working!
The logo of trainchinese on top of the Close button should lead to the dialogue which I mentioned before.
Unfortunately due to the Christmas holiday we will not be able to fix this issue before your subscription expires. What we can/will do  is to fix the issue as soon as my colleague is back and then we will give you some additional days of subscription to use/test the full version.
valid
   Edit
ingamei lautet:
Thank you so much!
valid
   Edit
klaus lautet:
Sorry for the delay, we updated the Pinyin Trainer last week on Google play. we plan to update the versions for Amazon and Samsung within the enxt few days. This version allows for enetreing your user data when you press "Update"
0
points
Hi Chinabiker,

Thanks for letting us know!

We can update that for you, from our end, we just need to know which app store you are using? Is it Google Play or Samsung?
Answered 138 months ago by ben.survey valid Edit
Add comment
0
points
We are having a look at it, a colleague will answer after checking it out.
Answered 138 months ago by klaus valid Edit
Add comment
0
points

thanks for the fast feedback - your service is really a good example !!!
Answered 138 months ago by Chinabiker valid Edit
Add comment