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Hello,
I have been updating my progress constantly during these months and everything worked great. Now it has been two days that it is not possible to update my progress anymore. It is annoying because I have completed the same list twice and every time I update it will not consider my progress, so I have to start the same list once again... but the process is a loop... Can u please tell me how to proceed and solve the problem? Thanks
This question has been viewed 18 times.
Phil.sg lautet:
I also realized I can update my progress from the website (today I updated 2 learned cards from here just to try). The problem is still persistent on my iPod (it will still not update any progress made on the device). Am I supposed to reinstall the software? |
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Hi,
we are sorry, we introduced an error yesterday, found out about it and corrected it today (about 2 hours ago). It was affecting cases where users Finished learning some cards. We are sorry for the inconvenience. The Update cards should now work fine.
klaus lautet:
You can keep the application as it is. The only thing will be that you would need to repeat the process for those cards you want to be considered memorized (if you have problem finding them tell us, then we can try to identify them from our logs and then do that from here) |
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Fixed! Very good, thanks.
I was not wrong to subscribe for a whole year. Have a good day! |